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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Standifer

February 5, 2026

5  out of  5
rating by Barbara Standifer
"Charity was very helpful and polite."
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Matthew Blackmon

February 4, 2026

5  out of  5
rating by Matthew Blackmon
"Always easy to work with, very responsive"
We responded:
"Thanks for the compliment Matt! We definitely try to stay on top of things for our great customers like you!"
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Raquel Delgado

January 31, 2026

5  out of  5
rating by Raquel Delgado
"Love how helpful they are."
We responded:
"Thank you! We’re so glad you’ve found our team helpful—that’s exactly what we strive for every day!"
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Gerry

January 28, 2026

5  out of  5
rating by Gerry
"Sage Kohler and her staff at State Farm are always so helpful and go the extra 10 miles to take good care of us and our insurance needs. I don't know what we'd do without Sage!"
We responded:
"Gerry, we love working with y’all too! Thanks for your loyalty!"
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Christopher Gosnell

January 27, 2026

5  out of  5
rating by Christopher Gosnell
"Charity has been the nicest agent I’ve ever dealt with nothing but patients and kindness from her, she has went over and beyond to help me with what I needed and will look forward to working with her in the future!"
We responded:
"Thanks so much for noticing Chris! We love our team and working with folks like you! "
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Becky

January 26, 2026

5  out of  5
rating by Becky
"Friendly and easy to work with!"
We responded:
"We enjoy helping people with their insurance needs so it is easy! 😉"
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Dixie T

January 24, 2026

5  out of  5
rating by Dixie T
"Highly recommend! Very professional office AND I received GREAT rates on my auto AND life insurance!"
We responded:
"Dixie, your review means the world to us. Thank you for recognizing our efforts! – Sage Kohler - State Farm Insurance Agent"
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Jay Blackwell

January 23, 2026

5  out of  5
rating by Jay Blackwell
"I have alway had great customer service from Charity at this office!"
We responded:
"Thank you for your 5-star review! And you are so right...Charity is a fabulous part of the team! We are happy to be your good neighbor!"
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Tanya Daugherty

January 16, 2026

5  out of  5
rating by Tanya Daugherty
"Charity was very knowledgeable, patient and answered all my questions and provided new things to consider. Looking forward to working with Ms. Kohler and her team."
We responded:
"We love answering questions and helping people personalize their insurance to their needs/wants. Thanks for taking the time to give us this review! We are looking forward to many years of working with you!"
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Bobby Hernandez

January 15, 2026

5  out of  5
rating by Bobby Hernandez
"Sage is the best, extremely personable and professional. I highly recommend her office for all of your insurance needs!"
We responded:
"As are you Bobby! All the best!"
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Thomas Colbert

January 13, 2026

5  out of  5
rating by Thomas Colbert
"Excellent with fast and friendly I highly recommend asking for Sage!!!!"
We responded:
"We try! Thanks for taking the time to write a review…we appreciate you!"
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EILEEN ASKEY

December 29, 2025

5  out of  5
rating by EILEEN ASKEY
"Sage Kohler and her entourage are a well tuned team of first responders. Coming and going, they've never let us down!"
We responded:
"Eileen, such fine praise! We try! We appreciate you as well!"
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Jim Menefee

December 29, 2025

5  out of  5
rating by Jim Menefee
"Sage and her Team has been my Home, Auto, Property and Surety go to Insurance Compnay for many years. They are very responsive whenever I need anything. Keep it up Sage, Charity and Team !"
We responded:
"Thank you so much Jim! We enjoy working with you as well! Appreciate your loyalty and trust!"
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Marc Sanders

December 22, 2025

5  out of  5
rating by Marc Sanders
"always friendly and professional"
We responded:
"Thanks Marc!"
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Dean Skinner

December 19, 2025

5  out of  5
rating by Dean Skinner
"Brett is great!"
We responded:
"He is! So glad to have him with the agency!"
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Zack Ott

December 19, 2025

5  out of  5
rating by Zack Ott
"I worked with Brett and it was a seamless process in obtaining new auto insurance. Not to mention the savings I got with him. 10/10 would recommend"
We responded:
"Can’t ask for more than “a 10”! Thanks so much for the high marks, Zack! Brett and the rest of us love being able to help folks with their auto insurance especially when we can save you some $$!"
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Dylan Hattula

December 19, 2025

5  out of  5
rating by Dylan Hattula
"Everyone at the office has been so helpful and awesome! Thank you Charity! You got me everything I needed!"
We responded:
"Thanks for the review Dylan! Glad we could help!"
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Nataly Bennett

December 15, 2025

5  out of  5
rating by Nataly Bennett
"I worked with Charity to get my new policy set up and she was absolutely fantastic. She emailed and called me back in a timely manner, was very kind and understanding and very efficient. Amazing group of people"
We responded:
"This makes me so happy to read! Charity says “thanks so much! Enjoyed working with you too”. Thank you for taking the time to give this nice review!"
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Ron Reichen

December 13, 2025

5  out of  5
rating by Ron Reichen
"Friendly and accomodating. We showed up without an appointment and were helped in a short time."
We responded:
"Glad we were able to help and do know that we always work to assist walk-ins but it’s easy to schedule an appointment with us…just call. We even have virtual appointments if you prefer not driving over."
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John Blackmore

December 12, 2025

5  out of  5
rating by John Blackmore
"Employees are always very helpful and polite. Better experience than other companies where you always have to speak to a robot every time you call."
We responded:
"I’m with you John…personal interaction is always better. We appreciate the compliments!"
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Gary Hardin

December 11, 2025

5  out of  5
rating by Gary Hardin
"The office is always friendly, quick and efficient with any of our questions or adjustments. Relationship and rates work well for our needs."
We responded:
"We love building relationships with policyholders like you so we can know them and their insurance needs and help in the best way possible. Thanks for the kind words!"
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Ronald Davis

December 2, 2025

5  out of  5
rating by Ronald Davis
"The people they have working at this branch are second to none. They have really went above and beyond to our family in a difficult time."
We responded:
"Thank you for the kind words, Ron. We are so glad to help you and your folks! ❤️"
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Ben Fuqua

December 2, 2025

5  out of  5
rating by Ben Fuqua
"I shifted all of our insurance to State Farm. They've been reasonably priced, have comprehensive options, and are amazingly responsive."
We responded:
"So glad we could help Ben!"
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Wonhee Ko

November 21, 2025

5  out of  5
rating by Wonhee Ko
"Great staffs who are very professional"
We responded:
"We try! Thanks for taking the time to give a review! We enjoyed visiting with y’all!"
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Susan Espiritu

November 19, 2025

5  out of  5
rating by Susan Espiritu
"Excellent service and a wonderful person! Get your needs met by Sage!"
We responded:
"Thanks Susan! You so sweet! It was great to spend time with you today! I appreciate all YOU do for Knoxville!"